Privacy Policy

Introduction

ErVitality ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect several types of information for various purposes to provide and improve our services:

Personal Information

• Name and contact information (email address, phone number)
• Postal address
• Information provided during consultation bookings
• Wellness goals and preferences you share with us

Usage Data

• IP address and browser type
• Pages visited and time spent on pages
• Device information and unique identifiers
• Referral sources

How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our consultation services
• To schedule and confirm appointments
• To communicate with you about your consultations and inquiries
• To send educational content and updates (with your consent)
• To improve our website and services
• To comply with legal obligations
• To detect and prevent fraud or abuse

Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the data and context:

• Consent: You have given us explicit consent to process your data for specific purposes
• Contract: Processing is necessary for the performance of a contract with you
• Legal Obligation: We need to comply with legal requirements
• Legitimate Interests: Processing is in our legitimate interests and does not override your rights

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third parties who perform services on our behalf (e.g., email delivery, website hosting)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

All third-party service providers are required to maintain the confidentiality and security of your personal information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, we will securely delete or anonymize it.

Your Data Protection Rights

Depending on your location, you may have the following rights:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Restriction: Request restriction of processing
• Objection: Object to our processing of your data
• Data Portability: Request transfer of your data to another organization
• Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise these rights, please contact us at [email protected].

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some parts of our website may not function properly without cookies.

For more information, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country where data protection laws may differ. By using our services, you consent to this transfer.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

ErVitality

9 Mlynská Street

Prešov 080 01, Slovakia

Email: [email protected]

Phone: +421 51 748 92 15